DIGITAL CREATORS LOUNGE

Privacy Policy

Last updated: 1st October, 2025

Digital Creators Lounge (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, purchase digital products, or interact with our services.

By using our website or purchasing from us, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information You Provide

When you purchase a product, contact us, or subscribe to our newsletter, we may collect:

  • Name

  • Email address

  • Billing address

  • Payment information (processed securely through third-party providers)

  • Account login details (if you create an account)

b. Automatically Collected Data

When you visit our website, we may collect:

  • IP address

  • Device information

  • Browser type

  • Pages viewed

  • Time spent on the site

  • Cookies and tracking technologies

c. Payment Information

We do not store credit card details. Payments are handled securely by third-party processors such as Stripe or PayPal.

2. How We Use Your Information

We use your data to:

  • Process and fulfil your orders

  • Provide access to digital downloads

  • Deliver product updates or account notifications

  • Improve website performance and user experience

  • Send marketing emails (only if you opt in)

  • Prevent fraud and maintain website security

  • Comply with legal obligations

We never sell or rent your personal information to third parties.

3

. Legal Basis for Processing (GDPR)

Under GDPR (EU General Data Protection Regulation), we process your data using one or more of the following legal bases:

  • Contract: To deliver the products you purchased

  • Consent: When you opt in to receive marketing communications

  • Legitimate Interest: To analyse website usage, prevent fraud, and improve services

  • Legal Obligation: To comply with tax, accounting, and business regulations

4. How We Store and Protect Your Data

We implement reasonable technical and organisational measures to protect your personal data, including:

  • SSL encryption

  • Secure hosting environments

  • Limited access to customer data

  • Encrypted payment gateways

However, no method of transmission over the internet is 100% secure.

5. Cookies & Tracking Technologies

We use cookies to:

  • Enhance user experience

  • Track website performance

  • Analyse traffic

  • Remember login sessions

You can adjust cookie settings in your browser at any time.

6. Email Marketing

If you opt into our email list, you agree to receive:

  • Product updates

  • Promotions and offers

  • Educational content

  • Purchase-related notifications

You can unsubscribe at any time using the link in any email.

We use third-party email providers such as Systeme.io, or similar platforms to manage communications.

7. Third-Party Services

We may share limited data with trusted third-party providers who assist with:

  • Payment processing (Stripe, PayPal)

  • Email delivery

  • Website analytics (e.g., Google Analytics)

  • Shopping cart or membership systems (e.g., Systeme.io)

These providers have access only to the information necessary to perform their services.

8. Your Rights (GDPR)

If you are located in the EU or EEA, you have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion (“right to be forgotten”)

  • Object to processing

  • Restrict processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, contact us at:
📧 support@digitalcreatorslounge.com

9. Data Retention

We store personal data only as long as necessary for:

  • Fulfilling your orders

  • Providing purchased products

  • Legal, tax, or accounting requirements

Marketing emails are stored until you unsubscribe.

10. International Data Transfers

As an online business, your data may be processed outside your country of residence. We ensure that any such transfers comply with GDPR and safeguard your personal information.

11. Children’s Privacy

Our website and products are not intended for children under 16. We do not knowingly collect data from minors.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Information

For any privacy-related questions, requests, or concerns, please contact us:

📧 support@digitalcreatorslounge.com